Terms of service
Terms of Service
Last updated: July 2026
Welcome to Lizzie Lou. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our website.
1. General
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make a purchase.
We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be effective immediately upon being published on our website.
2. Products
We aim to display our products and colours as accurately as possible. However, colours may vary slightly depending on your device or screen settings.
All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time.
3. Pricing and Payment
All prices are shown in GBP (£) and include VAT where applicable.
Payment must be made in full before your order is dispatched. We accept the payment methods displayed at checkout.
We reserve the right to correct pricing errors or cancel orders where an incorrect price has been displayed.
4. Orders
Once you place an order, you will receive an order confirmation by email. This does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order if we believe there has been an error, suspected fraud, or another legitimate reason preventing us from fulfilling the order.
If your order is cancelled after payment has been taken, you will receive a full refund.
5. Shipping
We aim to dispatch orders within 2 business days. Delivery times are estimates and may occasionally be affected by circumstances outside our control.
Lizzie Lou is not responsible for delays caused by delivery companies once your order has been dispatched.
6. Returns and Refunds
Please refer to our Refund Policy for full details on returns and refunds.
7. Intellectual Property
All content on this website, including images, logos, branding, product descriptions, graphics, and text, is the property of Lizzie Lou and may not be copied, reproduced, or used without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Lizzie Lou shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or the purchase of our products.
Nothing in these Terms excludes or limits any rights you have under applicable consumer protection laws.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: lizzieloucustomercare@outlook.com